Policies · Terms of Service

Terms of Service

Please read and agree to the website terms below before browsing, requesting a quote, asking for advice or ordering products. By using the services on this website, you're deemed to have accepted these terms.

Last updated: 01/08/2026

1. Information published on the website

We publish content and information on this website from reliable, accurate sources.

Product photos on the website are illustrative. We're committed to showing clear, easy-to-read, accurate images whenever possible.

Prices listed on the website are the retail prices used for ordering, already include VAT, apply nationwide and are updated daily. In rare cases a price or product status can change very quickly before we can update it; in that situation we'll contact you directly or by email to confirm before placing the order.

2. Our obligation to supply goods

The website is responsible for supplying goods of the right quality and quantity, on time and in line with the other agreements in the order or the sales contract signed between us and the customer.

3. Your responsibilities

  • Provide complete, accurate information as requested by the website when making transactions.
  • Pay for your order on time as agreed in the order or the signed sales contract.

4. Governing law

Any disputes or complaints arising from the use of the materials, data or information on this website are governed by the laws of Việt Nam.

5. Changes & contact

We may update these terms from time to time and will publish the latest version on this website.

If you have any questions, please reach us via Zalo, Facebook or Instagram, or drop by 49 Ngô Thời Nhiệm, District 3 (open 7:00–22:30).

Need a hand?

We're always here to help.

The Epic team is here for you — drop by 49 Ngô Thời Nhiệm, District 3 (open 7:00–22:30) or reach us on Zalo, Facebook or Instagram.

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